IT Service Desk Technician - Level 1

Tampa, Florida, United States · Technical Operations

Description

CIO Technology Solutions is a Technology Solutions Provider of cloud hosting, technology support, network security and compliance, and design and solution consulting. We are committed to providing best in class service to our clients as well as helping our people grow and reach their potential. We are a great place to call home because we embrace the “Work hard, Play Hard” philosophy and think of each other as family! We are always looking for and welcome the critical thinkers with strong analytical skills who are adaptable, have excellent communication skills, and are committed to continuous learning. If you are one of these people and you want to invest your future in us, we will invest in you! We offer an excellent benefits package as well as educational and career growth opportunities in a fast-paced but fun environment.

We’re currently seeking an experienced IT Service Desk Technician - Level 1. The level 1 monitors customer networks, provides phone support for customer-related technical issues, performs general maintenance activities, and escalates network critical issues to Level 2 and 3 technicians. Must be able to work in a highly dynamic environment, either individually or as part of a team.

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